Privacy policy

Effective Date: April 2024

Mend respects the privacy of our visitors and customers. This Privacy Policy describes the types of information we collect on our website http://www.mendmetalworks.com how we use that information, and your choices regarding the use of your information.

Information We Collect

We collect two types of information on our website:

  • Personal Information: This includes information that can be used to identify you, such as your name, billing and shipping address, email address, and phone number. You provide this information to us when you place an order, create an account, or contact us.
  • Non-Personal Information: This includes information that cannot be used to identify you, such as your browsing history, demographic information (e.g., age, location), and information collected through cookies and other tracking technologies. This information is collected automatically when you visit our website.

How We Use Your Information

We use your information to:

    • Process your orders and fulfill your requests.
    • Provide you with customer service.
    • Send you promotional emails about our products and news (with your consent).
    • Improve our website and your overall shopping experience.
    • Analyze trends and statistics.

Sharing Your Information

We may share your information with third-party service providers who help us operate our business and website, such as payment processors, shipping companies, and email marketing providers. These third parties are only allowed to use your information for the purpose of providing services to us.

We will not sell or rent your personal information to third parties. However, we may disclose your information if required by law or in the good faith belief that such disclosure is necessary to protect our rights, property, or safety, or the safety of others.

Your Choices

You can opt out of receiving promotional emails from us by clicking the "unsubscribe" link at the bottom of any email we send you. You can also access, update, or delete your personal information by contacting us at [email address removed].

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect non-personal information about your browsing activity on our website. This information helps us understand how visitors use our website and improve your overall experience. You can choose to disable cookies in your web browser settings, but some features of our website may not work properly if you do so.

Data Security

We take steps to protect your personal information from unauthorized access, use, or disclosure. However, no website is 100% secure. We cannot guarantee the absolute security of your information.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has under 13 has provided us with personal information, please contact us at [email address removed]. We will delete any such information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email address removed].